Disclaimer

In short: The information on this website is provided for general purposes only and is not professional advice. Our software, tools, and services — including anything produced by our AI models and agents — are provided "as is" and "as available" without warranties. AI-generated output can be inaccurate, incomplete, or biased, so you must review and verify it before relying on it. We do not guarantee specific business results, and our liability is limited as described here and in our Terms of Service.

Introduction

This Disclaimer governs your use of the website located at https://upstrato.co.in (the "Website") and the products, tools, and services offered by Upstrato ("Upstrato," "we," "us," or "our"), operated by Upstrato Technologies Pvt. Ltd., a company registered in India.

Upstrato is an AI-native software studio. Our offerings include AI solutions, custom software development, website development, mobile app development, SaaS product development, social-media software tools, AI SaaS products, Agentic AI, and AI agents (collectively, the "Services"). We serve business clients through service and agency engagements, as well as end-users of our SaaS products, on a global basis.

By accessing the Website or using any of the Services, you acknowledge that you have read, understood, and agree to this Disclaimer. If you do not agree, please do not use the Website or the Services. This Disclaimer should be read together with our Terms of Service and Privacy Policy.

General Information Only

All content published on the Website — including text, articles, blog posts, guides, documentation, code samples, diagrams, and other materials — is provided for general informational purposes only. It is not intended to be, and should not be relied upon as, professional, legal, financial, tax, regulatory, engineering, or business advice.

The content does not constitute a recommendation or endorsement to adopt any particular technology, architecture, vendor, or course of action. You should not act, or refrain from acting, on the basis of any content on the Website without seeking appropriate professional advice tailored to your specific circumstances.

"As Is" and "As Available"

To the fullest extent permitted by applicable law, the Website, the Services, and all software, source code, applications, AI models, AI agents, tools, features, APIs, and deliverables are provided on an "as is" and "as available" basis, without warranties or conditions of any kind, whether express, implied, statutory, or otherwise.

Without limiting the foregoing, Upstrato expressly disclaims all implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that:

• the Website or Services will be uninterrupted, timely, secure, or error-free;
• any defects or errors will be corrected;
• the Website, Services, or servers are free of viruses, malware, or other harmful components; or
• the results obtained from using the Website or Services will meet your requirements or expectations.

Any warranties, service levels, or specific commitments that apply to a paid engagement or subscription are set out solely in a separate written agreement, statement of work (SOW), order form, or service level agreement (SLA) signed or agreed to between you and Upstrato. Nothing on this Website modifies or expands those commitments.

AI-Generated Output Disclaimer

Please read this section carefully. A core part of what we build and operate involves artificial intelligence, including large language models, machine learning systems, Agentic AI, and autonomous or semi-autonomous AI agents. Outputs generated by these systems (collectively, "AI Output") carry inherent and well-known limitations.

You acknowledge and agree that:

• AI Output may be inaccurate, incomplete, outdated, misleading, or biased. AI systems can "hallucinate" — that is, produce content that appears plausible and confident but is factually wrong or entirely fabricated.
• AI Output is probabilistic, not deterministic. The same input may produce different results, and outputs are not guaranteed to be correct, consistent, or reproducible.
• AI Output is not professional advice. It must not be treated as a substitute for the judgment of a qualified human professional, particularly in legal, medical, financial, safety-critical, or regulated contexts.
• You are responsible for review and verification. Before relying on, publishing, deploying, or making any decision based on AI Output, you (and, where applicable, your clients and end-users) must independently review, validate, and fact-check that output using appropriate human oversight.
• AI systems may reflect the limitations of their training data and third-party models. Some of our AI features rely on third-party models and providers whose behavior we do not fully control.

To the fullest extent permitted by applicable law, Upstrato is not liable for any decision, action, omission, loss, or damage arising from your reliance on AI Output, including outputs produced by our AI agents, Agentic AI workflows, or AI SaaS products. You use AI Output at your own risk and remain solely responsible for how it is used within your business, products, and communications.

No Guarantee of Results or Performance

Upstrato makes no guarantee, representation, or warranty of any specific results or outcomes from using the Website or the Services. This includes, without limitation, any guarantee of:

• business growth, revenue, sales, leads, conversions, cost savings, or return on investment;
• search-engine rankings, traffic, visibility, reach, engagement, or performance of social-media software tools;
• application performance, accuracy, model quality, latency, or throughput;
• uptime, availability, or reliability, except to the extent expressly committed in a written SLA that forms part of a signed agreement.

The success of any software, AI, or SaaS initiative depends on numerous factors outside our control — including your data quality, internal processes, market conditions, third-party platforms, budget, and how you implement and maintain the solution. Where a written SLA applies, that SLA — and not this Website — is the exclusive source of any uptime, availability, or support commitment, and any remedy is limited to the remedies stated in that SLA.

External Links Disclaimer

The Website may contain links to third-party websites, resources, or content that are not owned, operated, or controlled by Upstrato. We provide these links for convenience and informational purposes only.

We do not endorse, monitor, or assume responsibility for the content, accuracy, privacy practices, availability, or reliability of any third-party website. Accessing any linked site is at your own risk, and it is subject to that site's own terms and policies. Upstrato is not liable for any loss or damage arising from your use of, or reliance on, any external website or resource.

Third-Party Products and Services Disclaimer

Our Services may integrate with, depend on, recommend, or resell third-party products, platforms, APIs, cloud infrastructure, AI models and providers, software libraries, plugins, payment processors, and other services (collectively, "Third-Party Services").

Upstrato does not control Third-Party Services and does not warrant or guarantee their performance, availability, security, accuracy, pricing, or continued existence. Your use of any Third-Party Service is governed by that provider's own terms and privacy policies, and any dispute regarding a Third-Party Service is between you and that provider. We are not responsible or liable for any changes, deprecations, outages, price increases, data handling practices, or discontinuation of Third-Party Services, even where they affect the Services we provide to you.

Testimonials and Portfolio Disclaimer

Any testimonials, reviews, case studies, portfolio items, sample work, metrics, or examples of past results shown on the Website reflect the individual experiences and outcomes of specific clients or projects. These results are not typical, are not a guarantee, and may not be representative of the results you will achieve.

Case study metrics and outcomes depend on circumstances unique to each engagement. Some examples may be illustrative, abbreviated, or anonymized to protect client confidentiality. Nothing in our testimonials or portfolio should be interpreted as a promise or prediction that you will obtain the same or similar results.

Errors and Omissions

While we make reasonable efforts to keep the information on the Website accurate and up to date, Upstrato does not warrant that the content is complete, current, or free of errors or omissions. Content, pricing, features, and availability may change at any time without notice.

Software documentation, technical descriptions, and product information may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any such errors and to update information at any time without prior notice, and we are not obligated to do so.

Professional Advice Disclaimer

Nothing on this Website or produced through the Services constitutes legal, financial, tax, accounting, medical, regulatory, or other professional advice, and no professional or advisory relationship is created by your use of the Website or Services.

Before making decisions that have legal, financial, compliance, security, or safety implications, you should consult a qualified professional who can assess your specific situation. This is especially important where AI Output, automated agents, or software deliverables are used to support such decisions.

Limitation of Liability

To the fullest extent permitted by applicable law, Upstrato, its affiliates, and its directors, officers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of (or inability to use) the Website, the Services, or any AI Output.

This section is a brief summary. Our complete limitation of liability, including any liability caps and exclusions, is set out in our Terms of Service and in any applicable signed agreement, SOW, order form, or SLA, which govern in the event of any conflict with this Disclaimer.

Contact Us

If you have questions about this Disclaimer, please contact us:

• General inquiries: hello@upstrato.co.in
• Billing and support: support@upstrato.co.in
• Legal matters: legal@upstrato.co.in
• Phone: +91-XXXXXXXXXX
• Website: https://upstrato.co.in

Upstrato — Upstrato Technologies Pvt. Ltd., registered in India. This Disclaimer is governed by the laws of India.